NOTICE OF PRIVACY PRACTICES
 

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
 

We are required by law to maintain the privacy of your PROTECTED HEALTH INFORMATION and to provide you with notice of our legal duties and privacy practices with respect to PROTECTED HEALTH INFORMATION.
 

EquitasDX, ServusCare, MedicusSTAT, and EquitasHP operate under the parent company Veritas Allies, LLC. This Notice applies to all services and communications provided by these entities.

 

USES AND DISCLOSURES

 

Treatment – Your health information may be used or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions and providing treatment. We will never sell your health information or use it for marketing purposes.
 

Payment – Your health information may be used to bill or receive payment from health plans or other entities. For example, your health plan may request and receive information on dates of service and the services provided in order to pay for these services.
 

Health care operations – Your health information may be used to support the day-to-day activities and management of EquitasDX, ServusCare, MedicusSTAT and EquitasHP. For example, we use health information about you to manage your treatment and services.

 

Law enforcement – Your health information may be disclosed to law enforcement agencies to support government audits and inspections, to facilitate law-enforcement investigations, and to comply with government mandated reporting.
 

Public health reporting – Your health information may be disclosed to public health agencies as required by law. For example, we are required to report certain diseases to the state’s public health department.
 

Other uses and disclosures require your authorization – Disclosure of your health information or its use for any purpose other than those listed above requires your specific written authorization. You have the right to revoke your authorization by sending a written request to the individual listed on this Notice at any time. We must honor your request, except to the extent that we have already disclosed information under your prior authorization.

 

Information about treatments – Your health information may be used to send you information you may find interesting on the treatment and management of your medical condition.
 

Individual Rights

You have certain rights under the federal privacy standards. These include the right to:

• Request restrictions on the use and disclosure of your protected health information

• Receive confidential communications concerning your medical condition and treatment

• Inspect and copy your protected health information

• Amend or submit corrections to your protected health information

• Receive an accounting of how and to whom your protected health information has been disclosed

• Receive a printed copy of this notice
   

SMS Communications

By providing your mobile phone number to Veritas Allies or its affiliated companies EquitasDX, ServusCare, MedicusSTAT, and EquitasHP, you consent to receive SMS text messages regarding your care coordination, case management, and related services. These messages may include information about your care team, scheduling, check-ins, and follow-up support. 

Message frequency may vary based on your care needs. Message and data rates may apply. You may opt out of SMS messaging at any time by replying “STOP” to any text message. For assistance, reply “HELP” or contact us at our website www.servuscare.com. 
 

Your SMS consent will never be sold, rented, or shared with third parties or affiliates. It is used solely for communicating directly with you about the services provided through ServusCare and Veritas Allies.

 

We are required to abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right to change the terms of our Notice of Privacy Practices and to make the new notice provisions effective for all PROTECTED HEALTH INFORMATION that we maintain. Revisions to our Notice of Privacy Practices will be posted on the effective date and you may request a written copy of the Revised Notice.

 

You have the right to file a formal, written complaint with us at the address below, or with the Department of Health & Human Services, Office of Civil Rights, in the event you feel your privacy rights have been violated. We will not retaliate against you for filing a complaint.

 

For more information about this Notice or to file a complaint:

Veritas Allies

EquitasDX | ServusCare | MedicusSTAT | EquitasHP

7140 NW Skyline Blvd

Portland, OR 97229

(503) 610-0080
 

Effective Date: 07/01/2025

Expiration: one year from the date of receipt

 

For more information about HIPAA or to file a complaint:

The U.S. Department of Health & Human Services Office of Civil Rights 200 Independence Avenue, S.W. Washington, D.C. 20201

877-696-6775 (toll-free)